Claims Specialist, Workers Compensation - West Region

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Pay Philosophy

The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.

Are you looking for an opportunity to join a fast-growing company that consistently outpaces the industry in year-over-year growth? Liberty Mutual offers exciting openings for Workers Compensation Claims Specialists within the West Region!

As a Claims Specialist, you will work within a Claims Team, using the latest technology to manage an assigned caseload of routine to moderately complex claims from the investigation of the claim through resolution. This includes making decisions about liability/compensability, evaluating losses, and negotiating settlements. You will interact with claimants, policyholders, appraisers, attorneys, and other third parties throughout the claims management process. The position offers training developed with an emphasis on enhancing skills needed to help provide exceptional service to our customers.

This position may be filled as a Claims Specialist II, Senior Claims Specialist I, or Senior Claims Specialist II. The salary range posted reflects the varying pay scale across various locations.

Candidates must reside within 50 miles of Lake Oswego, OR; Chandler, AZ; Las Vegas, NV; or Rocklin, CA, and will be required to work onsite twice a month. Those located outside a 50-mile radius of Rocklin, CA but within California may be eligible for 100% remote work. Please note that this policy is subject to change.

Responsibilities:

• Manages an inventory of claims to evaluate compensability/liability.


• Establishes action plan based on case facts, best practices, protocols, regulatory issues and available resources.


• Plans and conducts investigations of claims to confirm coverage and to determine liability, compensability and damages.


• Assesses policy coverage for submitted claims and notifies the insured of any issues; determines and establishes reserve requirements, adjusting reserves, as necessary, during the processing of the claim, refers claims to the subrogation group or Special Investigations Unit as appropriate.


• Assesses actual damages associated with claims and conducts negotiations, within assigned authority limits, to settle claims.


• Performs other duties as assigned.

To be considered for the role, candidates should possess the following:

• At least 1 year of experience in Workers' Compensation claims


• A valid Adjuster License

• BS/BA degree or equivalent work experience.


• Minimum of 2 years experience in claims adjustment, general insurance or formal claims training.


• Required to obtain and maintain all applicable licenses.


• Continuing education courses leading to industry certifications preferred (e.g., AEI, IIA, CPCU).


• Knowledge of claims investigation techniques, medical terminology and legal aspects of claims.

As a purpose-driven organization, Liberty Mutual is committed to fostering an environment where employees from all backgrounds can build long and meaningful careers. Through strong relationships, comprehensive benefits and continuous learning opportunities, we seek to create an environment where employees can succeed, both professionally and personally.

At Liberty Mutual, we believe progress happens when people feel secure. By providing protection for the unexpected and delivering it with care, we help people embrace today and confidently pursue tomorrow.

We are proud to support a diverse, equitable and inclusive workplace, where allemployees feel a sense of community, belonging and can do their best work. Our seven Employee Resource Groups (ERGs) offer a centralized, open space to bring employees and allies together to connect, learn and engage.

We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits

Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.

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