Requisition No: 858865 Agency: Department of Revenue Working Title: OPERATIONAL TRAINING DEVELOPMENT ANALYST - 73004205 Pay Plan: Career Service Position Number: 73004205 Salary: $47,667.96 - $63,424.56 / Annually Posting Closing Date: 10/13/2025 Total Compensation Estimator Tool Florida Department of Revenue Child Support Program Operational Training Development Analyst (Operations Review Specialist) Tallahassee The Florida Department of Revenue's Child Support Program helps children get the financial support they need and deserve, promoting more stable childhoods and brighter futures. The Department invites you to apply to become an essential member of our team. We are committed to maintaining a diverse workforce and providing employment opportunities to veterans and individuals who have a disability. To learn more about the Department of Revenue's excellent array of benefits, including career training, tuition waivers, paid vacations, insurance, and retirement programs, visit our website JOB SUMMARY: This is a highly responsible, professional position in the Operational Procedures and Training Unit, within the Child Support Program, and reports to the Revenue Program Administrator for the Training team. This position coordinates the design and development of instructor-led and computer-based training materials, aligning with the Program's strategic goals and revision schedule. The team member in this position must use strong research, writing, and editing skills to design and develop interactive training. Critical thinking and problem-solving skills are required to make independent decisions, evaluate and analyze information, and sequence information, ensuring logical content flow. The team member must effectively manage multiple assignments simultaneously, meet deadlines, adjust priorities as needed, communicate assignment statuses, and work with minimal supervision. MINIMUM REQUIREMENTS: Experience condensing large amounts of complex information into simple and clear instructions. Experience designing and developing instructor-led and computer-based training. Advanced experience with Microsoft PowerPoint. PREFERENCES: A degree or certification in Instructional Design, Education, or a similar field. SPECIAL NOTES: This position is not telework eligible. All interviewed applicants will be expected to complete a work sample directly after their interview. The applicant selection criteria (ASC) screening tool has been administratively approved. Those applicants who have met the minimum qualifications and with the greatest points accumulated via the ASC scoring will be selected for interview SALARY: $47,667.96 - $63,424.56. BENEFITS: Benefits include, but are not limited to, health insurance, life insurance, tuition waivers, paid sick and personal leave, 10 paid holidays annually, retirement savings, and vision and dental insurance. ADDITIONAL INFORMATION YOU NEED TO KNOW CONTACT INFORMATION: Charlotte Byrd, (850) 854-7166, Charlotte.Byrd@floridarevenue.com. SCREENING DISCLAIMER: Your responses to qualifying questions must be verifiable by skills and/or experiences you stated on your candidate profile and/or resume. CANDIDATE POOL: Future vacancies may be filled from this advertisement for a period of up to six months. CRIMINAL BACKGROUND CHECKS: You will be required to undergo a National Level-2 criminal background check which requires you to provide your fingerprints. REMINDER: Male candidates born on or after October 1, 1962, will not be eligible for hireor promotionunless they are registered with the Selective Services System (SSS) before their 26th birthday or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website at http://www.sss.gov. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. VETERANS' PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans' Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement. Location: