Under the direction of the Director of Team Member Relations, the Senior Team Member Relations Consultant will serve as an experienced practitioner to implement TGH's culture of positive team member relations. The Senior Team Member Relations Consultant serves as a trusted partner by providing guidance and employee relations subject matter expertise to support leaders and team members in promoting and fostering a fair, positive, and collaborative working environment in a manner that ensures the fair, equitable, and consistent treatment of team members across the organization. As a Senior Member in the Team Member Relations (TMR) Center of Excellence (COE) within People and Talent, the Senior Team Member Relations Consultant will collaborate with other members in TMR to execute the strategy, policies, processes, and programs to help support the Human Resources Business Partner (HRBP) Team and business leaders in all areas of labor and employee relations. This role is responsible for responding to escalated concerns, including complex investigations in an effort to reduce risk and contribute to productivity. Key elements of this role are to execute positive team member relations strategy, partner closely with the Director of Team Member Relations, HRBP team, business leaders, and team members and provide operational oversight of the TMR team. Qualifications Education Bachelor's degree in Business, Human Resources, or Related Field Work Experience Five years progressive experience in Human Resources/Employee Relations required. Experience in conducting investigations into reported violations of policies, procedures, and state and federal laws. Prior experience supporting diverse client groups within complex organization and successfully interacting with business partners to influence, coach and problem-solve. Experience developing and maintaining collaborative working relationships throughout all levels within a matrixed organization. Technical Knowledge, Skills, and Abilities Extensive knowledge of state, federal, and local employment and labor laws. Knowledge of ADA and leave of absence. Advanced knowledge of workplace compliance investigations, best practices, labor relations, union avoidance, and EEO compliance. Communication skills Problem solving skills Data analysis skills Knowledge of investigations Knowledge of ethical conduct Knowledge of relationship building Change management skills Project management skills Ability to work in high-stress environment. Ability to exercise good judgement and decision-making. Ability to effectively work with ambiguity and adapt to changing priorities and deadlines in a fast- paced environment